Returns are accepted for non customized options within the first 10 days of receipt of order. Buyer is responsible for the cost of return shipping. All customized orders are non-returnable/refundable.
All warranties are provided by the manufacturer and any claims should be made through them directly.
Here at First Battalion Firefighting Equipment we value your privacy. Any information provided for account and order information will not be shared with any third party for any reason.
All of our orders are shipped via USPS/Fedex/UPS. All products and packages will be shipped in a timely fashion in conjunction with our estimated turnaround estimate at the time of order. In the event of a lost package, please contact us to discuss product replacement.