Return/Warranty/Privacy Policies

Returns:

Returns are accepted for non customized options within the first 10 days of receipt of order. Buyer is responsible for the cost of return shipping. All customized orders are non-returnable/refundable.

Warranty:

All warranties are provided by the manufacturer and any claims should be made through them directly.

Privacy:

Here at First Battalion Firefighting Equipment we value your privacy. Any information provided for account and order information will not be shared with any third party for any reason.

Shipping:

All of our orders are shipped via USPS/Fedex/UPS. All products and packages will be shipped in a timely fashion in conjunction with our estimated turnaround estimate at the time of order. In the event of a lost package, please contact us to discuss product replacement.